Privacy policy.
The Wild Grape Marketing Limited Privacy Policy
Last updated: [21/05/2024]
The Wild Grape Marketing Limited ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.thewildgrape.co.uk, and interact with our services.
1. Information We Collect
Personal Information
When you sign up for our newsletter, make a purchase, or contact us, we may collect personal information, including but not limited to:
Name
Email address
Phone number
Shipping address
Billing address
Payment information
Non-Personal Information
We may also collect non-personal information that does not directly identify you when you interact with our website. This can include:
Browser type and version
Operating system
IP address
Pages visited on our website
Time and date of your visit
2. How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our services
To process and fulfil your orders
To communicate with you, including sending newsletters, promotional materials, and updates
To improve our website and services
To personalise your experience on our website
To detect, prevent, and address technical issues
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
With service providers who perform services on our behalf, such as payment processing, shipping, and marketing
If required by law or in response to legal processes
To protect the rights, property, or safety of The Wild Grape Marketing Limited, our customers, or others
In connection with a merger, acquisition, or sale of all or a portion of our assets
4. Security of Your Information
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Access and update your personal information
Opt-out of receiving marketing communications from us
Request the deletion of your personal information, subject to certain legal exceptions
To exercise these rights, please contact us at keiton@thewildgrape.co.uk.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can control the use of cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Wild Grape Marketing Limited
Email: keiton@thewildgrape.co.uk
Phone: 07956378036
Address: 90 Copenhagen Street, London, N1 0RX